Security

1. Our Commitment to Security

At Otterpop, we take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

2. Data Protection Measures

We protect your information through:

• Encryption: Data is encrypted both in transit and at rest
• Access Controls: Strict access controls limit who can view your data
• Regular Updates: We keep our systems updated with the latest security patches
• Secure Infrastructure: We use trusted cloud providers with robust security measures
• Data Minimization: We only collect and store data necessary for our service

3. Account Security

To keep your account secure:

• Use a strong, unique password for your account
• Keep your login credentials confidential
• Log out when using shared or public computers
• Contact us immediately if you suspect unauthorized access
• Regularly review your account activity

4. Third-Party Security

We carefully vet all third-party service providers to ensure they meet our security standards. All vendors must sign data processing agreements and maintain appropriate security measures for any data they process on our behalf.

5. Incident Response

In the unlikely event of a security incident, we have procedures in place to quickly identify, contain, and remediate any issues. We will notify affected users and relevant authorities as required by law and work to prevent similar incidents in the future.

6. Regular Security Reviews

We regularly review and update our security practices to address new threats and vulnerabilities. This includes periodic security assessments, code reviews, and infrastructure audits.

7. Data Retention and Deletion

We retain your data only as long as necessary to provide our service and comply with legal obligations. When you delete your account, we securely delete your personal information in accordance with our data retention policies.

8. Compliance

We comply with applicable data protection regulations including GDPR, CCPA, and other privacy laws. Our security practices are designed to meet industry standards and regulatory requirements.

9. Employee Training

All Otterpop employees receive security training and are bound by confidentiality agreements. Access to user data is limited to those who need it to perform their job functions, and all access is logged and monitored.

10. Transparency

We believe in being transparent about our security practices. If you have questions about how we protect your data, please don't hesitate to contact us.

11. Reporting Security Issues

If you discover a security vulnerability or have security concerns about our service, please report them immediately. We take all security reports seriously and will investigate promptly.

12. Contact Information

For general security questions or concerns, contact us: